Washington, DC–(ENEWSPF)–December 24, 2014. The U.S. Department of State warns U.S. citizens about the risk of traveling to certain places in Mexico due to threats to safety and security posed by organized criminal groups in the country. U.S. citizens have been the target of violent crimes, such as kidnapping, carjacking, and robbery by organized criminal groups in various Mexican states. For information on security conditions in specific regions of Mexico, which can vary, travelers should reference the state-by-state assessments further below. This Travel Warning replaces the Travel Warning for Mexico, issued October 10, 2014, to update information about the security situation and to advise the public of additional restrictions on the travel of U.S. government (USG) personnel.
Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day. The Mexican government dedicates substantial resources to protect visitors to major tourist destinations, and there is no evidence that organized criminal groups have targeted U.S. visitors or residents based on their nationality. Resort areas and tourist destinations in Mexico generally do not see the levels of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes.
Nevertheless, U.S. travelers should be aware that the Mexican government has been engaged in an extensive effort to counter organized criminal groups that engage in narcotics trafficking and other unlawful activities throughout Mexico. The groups themselves are engaged in a violent struggle to control drug trafficking routes and other criminal activity. Crime and violence are serious problems and can occur anywhere. U.S. citizens have fallen victim to criminal activity, including homicide, gun battles, kidnapping, carjacking, and highway robbery. While many of those killed in organized crime-related violence have themselves been involved in criminal activity, innocent persons have also been killed. The number of U.S. citizens reported to the Department of State as murdered in Mexico was 81 in 2013 and 85 in 2014 to date.
Gun battles between rival criminal organizations or with Mexican authorities have taken place in towns and cities in many parts of Mexico. Gun battles have occurred in broad daylight on streets and in other public venues, such as restaurants and clubs. During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area. Criminal organizations have used stolen cars, buses, and trucks to create roadblocks on major thoroughfares, preventing the military and police from responding to criminal activity. The location and timing of future armed engagements is unpredictable. We recommend that you defer travel to the areas specifically identified in this Travel Warning and exercise extreme caution when traveling throughout the other areas for which advisories are in effect.
The number of kidnappings throughout Mexico is of particular concern and appears to be on the rise. According to statistics published by the Mexican Secretaria de Gobernacion (SEGOB), in 2013 kidnappings nationwide increased 20 percent over the previous year. While kidnappings can occur anywhere, according to SEGOB, during this timeframe, the states with the highest numbers of kidnappings were Tamaulipas, Guerrero, Michoacán, Estado de Mexico, and Morelos. Additionally, according to a widely publicized study by the agency responsible for national statistics (INEGI, the National Institute of Statistics and Geography), Mexico suffered an estimated 105,682 kidnappings in 2012; only 1,317 were reported to the police. Police have been implicated in some of these incidents. Both local and expatriate communities have been victimized. More than 130 kidnappings of U.S. citizens were reported to the U.S. Embassy and consulates in Mexico between January and November of 2014.
U.S. citizens are encouraged to lower their personal profiles and to avoid displaying indicators of wealth such as expensive or expensive-looking jewelry, watches, or cameras. U.S. citizens are encouraged to maintain awareness of their surroundings and avoid situations in which they may be isolated or stand out as potential victims.
Kidnappings in Mexico have included traditional, “express,” and “virtual” kidnappings. Victims of traditional kidnappings are physically abducted and held captive until a ransom is paid for release. “Express” kidnappings are those in which a victim is abducted for a short time and forced to withdraw money, usually from an ATM, then released. A “virtual” kidnapping is an extortion-by-deception scheme wherein a victim is contacted by phone and convinced to isolate themselves from family and friends until a ransom is paid. The victim is coerced (by threat of violence) to remain isolated and to provide phone numbers for the victim’s family or loved ones. The victim’s family is then contacted and a ransom for the “kidnapped” extracted. Recently, some travelers to Mexico staying at hotels as guests have been targets of such “virtual” kidnapping schemes.
Of particular safety concern are casinos, sports books, or other gambling establishments and adult entertainment establishments. U.S. government personnel are specifically prohibited from patronizing these establishments in the states of Coahuila, Durango, Zacatecas, Aguascalientes, San Luis Potosi, Nuevo Leon, Tamaulipas, Jalisco, Colima and Nayarit.
Carjacking and highway robbery are serious problems in many parts of the border region, and U.S. citizens have been murdered in such incidents. Most victims who complied with carjackers’ demands have reported that they were not physically harmed. Carjackers have shot at vehicles that have attempted to flee. Incidents have occurred during the day and at night, and carjackers have used a variety of techniques, including roadblocks, bumping/moving vehicles to force them to stop, and running vehicles off the road at high speeds. There are indications that criminals target newer and larger vehicles, especially dark-colored SUVs. However, even drivers of old sedans and buses coming from the United States have been targeted. While violent incidents can occur anywhere and at any time, they most frequently occur at night and on isolated roads. To reduce risk when traveling by road, we strongly urge you to travel between cities throughout Mexico only during daylight hours, to avoid isolated roads, and to use toll roads (“cuotas”) whenever possible.
The Mexican government has deployed federal police and military personnel throughout the country as part of its efforts to combat organized criminal groups. U.S. citizens traveling on Mexican roads and highways by car or bus may encounter government checkpoints, staffed by military or law enforcement personnel. In some places, criminal organizations have erected their own unauthorized checkpoints, at times wearing police and military uniforms, and have killed or abducted motorists who have failed to stop at them. You should cooperate at all checkpoints.
Demonstrations are common and occur in all parts of the country. Even demonstrations intended to be peaceful can turn confrontational and escalate into violence. Protesters in Mexico may block traffic on roads, including major thoroughfares, or take control of toll booths on highways. U.S. citizens are urged to avoid areas of demonstrations, and to exercise caution if in the vicinity of any protests. Travelers who encounter protestors demanding unofficial tolls are generally allowed to pass upon payment. Travelers are urged not to exit from major highways. U.S. Citizens should avoid participating in demonstrations and other activities that might be deemed political by the authorities as the Mexican Constitution prohibits political activities by foreigners; such actions may result in detention and/or deportation.
The Department imposes restrictions on U.S. government employees’ travel in Mexico. Since July 2010, USG employees are prohibited from driving on non-official travel from the U.S.-Mexico border to or from the interior of Mexico or Central America. Personal travel by motor vehicle is permitted during daylight hours on Highway 15 toll road between Hermosillo and Nogales, on Highway 45 between Ciudad Juarez and Chihuahua City, and on the main roads between Palomas, Chihuahua and Nuevo Casas Grandes, Chihuahua.
U.S. government personnel and their families are prohibited from personal travel to all areas to which it is advised to “defer non-essential travel”. When travel for official purposes is essential, it is conducted with extensive security precautions. U.S. government personnel and their families are allowed to travel for personal reasons to the areas where no advisory is in effect or where the advisory is to exercise caution. While the general public is not forbidden from visiting places categorized under “defer non-essential travel,” U.S. government personnel will not be able to respond quickly to an emergency situation in those areas due to security precautions that must be taken by U.S. government personnel to travel to those areas. Travel at night is prohibited for U.S. government personnel in some states as indicated below.
For more information on road safety and crime along Mexico’s roadways, see the Department of State’s Country Specific Information.
Below is a state-by-state assessment of security conditions throughout Mexico. Travelers should be mindful that even if no advisories are in effect for a given state, crime and violence can still occur. For general information about travel and other conditions in Mexico, see our Country Specific Information.
Aguascalientes: Exercise caution when traveling to the areas of the state that border the state of Zacatecas, as criminal organization activity in that region continues.
Baja California: Tijuana, Rosarito, Ensenada and Mexicali are major cities/travel destinations in the state of Baja California – Exercise caution in the northern state of Baja California, particularly at night. Criminal activity along highways is a continuing security concern. According to the Baja State Secretariat for Public Security, from January to October 2014 Tijuana and Rosarito experienced increasing homicide rates compared to the same period in the previous year. While most of these homicides appeared to be targeted criminal organization assassinations, turf battles between criminal groups have resulted in violent crime in areas frequented by U.S. citizens. Shooting incidents, in which innocent bystanders have been injured, have occurred during daylight hours.
Baja California (Sur): Cabo San Lucas and La Paz are major cities/travel destinations in the state of Southern Baja California – Exercise caution in the state capital of La Paz. According to the Department of Interior of Mexico, in 2013 Baja California Sur registered its highest homicide rate since 1997. Many of these homicides occurred in La Paz, where there has been an increase in organized crime-related violence.
Campeche: No advisory is in effect.
Chiapas: Palenque and San Cristobal de las Casas are major cities/travel destinations in Chiapas – No advisory is in effect.
Chihuahua: Ciudad Juarez, Chihuahua City, and Copper Canyon are major cities/travel destinations in Chihuahua – Exercise caution in traveling to: the business and shopping districts in the northeast section of Ciudad Juarez and its major industrial parks, the central downtown section and major industrial parks in the city of Chihuahua, the town of Palomas, the urban area of the city of Ojinaga, and the towns of Nuevo Casas Grandes and Casas Grandes and their immediate environs. Travel to the Nuevo Casas Grandes area should be through the Palomas port of entry (POE) on U.S. Highway 11, continuing south until reaching Mexico Highway 2 west to Nuevo Casas Grandes. Travel to Ojinaga should be on the U.S. side via U.S. Highway 67 through the Presidio POE. Defer non-essential travel to other areas in the state of Chihuahua and travel between cities only on major highways and only during daylight hours. Crime and violence remain serious problems throughout the state of Chihuahua, particularly in the southern portion of the state and in the Sierra Mountains, including Copper Canyon.
Coahuila: Defer non-essential travel to the state of Coahuila except the city of Saltillo, where you should exercise caution. Violence and criminal activity along the highways are continuing security concerns, particularly along the northern border between Piedras Negras and Nuevo Laredo. The state of Coahuila continues to experience high rates of violent crime, including murder, kidnapping, and armed carjacking..
Colima: Manzanillo is a major city/travel destination in Colima – Defer non-essential travel to the areas of the state of Colima that border the state of Michoacán, including the city of Tecoman. The security situation along the Michoacán border continues to be the most unstable in the state, and personal travel by U.S. government personnel is not permitted in this area.
Durango: Exercise caution in the state of Durango. Violence and criminal activity along the highways are a continuing security concern. Several areas in the state continue to experience high rates of violence and remain volatile and unpredictable. U.S. government personnel may travel outside the city of Durango only during daylight hours on toll roads, and must return to the city of Durango to abide by a curfew of 1 a.m. to 6 a.m.
Estado de Mexico: Toluca and Teotihuacan are major travel destinations in Estado de Mexico – Exercise caution in the State of Mexico. Many areas of the state have seen high levels of crime and insecurity as organized criminal groups have expanded their activities from the states of Guerrero and Michoacán, and have also experienced high levels of street crime. The September 2014 INEGI crime victimization survey indicated that the State of Mexico had the highest incidence of crime in Mexico, with 47,778 victims per 100,000. Due to high rates of crime and insecurity, defer non-essential travel to the municipalities of Coacalco, Ecatepec, Nezahualcoyotl, La Paz, Valle del Chalco, Solidaridad, Chalco, and Ixtapaluca, which are eastern portions of the greater Mexico City metropolitan area, located just to the east of the Federal District of Mexico and Benito Juarez airport, unless traveling directly through the areas on major thoroughfares. Defer non-essential travel to the municipality of Tlatlaya in the southwest portion of the state and non-essential travel on any roads between Santa Marta in the southeast portion of the state and Huitzilac in the state of Morelos, including the Lagunas de Zempoala National Park and surrounding areas, due to high rates of crime and insecurity.
Guanajuato: San Miguel de Allende and Leon are major cities/travel destinations in Guanajuato – No advisory is in effect.
Guerrero: Acapulco, Ixtapa, Taxco and Zihuatanejo are major cities/travel destinations in Guerrero – Defer non-essential travel to all parts of the state, except for the cities of Acapulco, Ixtapa, and Zihuatanejo . Travel to Acapulco and Ixtapa/Zihuatanejo only by air or cruise ship, exercise caution, and remain in tourist areas. Travel in and out of Acapulco by air and cruise ship is permitted for U.S. government personnel. U.S. government personnel are prohibited from traveling within Guerrero state by land, including via the 95D toll road (“cuota”) to/from Mexico City and Acapulco, as well as highway 200 between Acapulco and Ixtapa/Zihuatanejo. In Acapulco, defer non-essential travel to areas further than two blocks inland of the Costera Miguel Aleman Boulevard, which parallels the popular beach areas. Lodging for U.S. government personnel is limited to the hotel zone (“zona hotelera”) of Acapulco, beginning from the Krystal Beach Acapulco hotel in the north and going south through Puerto Marquez, including the Playa Diamante area and ending at The Resort at Mundo Imperial hotel. In general, the popular tourist area of Diamante, just south of the city, has been less affected by violence. Any activity outside the hotel zone for U.S. government personnel is limited to the coastal area from La Quebrada to the beginning of the hotel zone and only during daylight hours. The state of Guerrero was the most violent state in Mexico in 2013, with 2,087 homicides and 207 reported cases of kidnapping, according to the Mexican Secretariado Ejecutivo Nacional de Seguridad Publica. Self-defense groups operate independently of the government in many areas of Guerrero. Armed members of these groups frequently maintain roadblocks and, although not considered hostile to foreigners or tourists, are suspicious of outsiders and should be considered volatile and unpredictable.
Hidalgo: No advisory is in effect.
Jalisco: Guadalajara, Puerto Vallarta, and Lake Chapala are major cities/travel destinations in Jalisco – Defer non-essential travel to areas of the state that border the states of Michoacán and Zacatecas. The security situation along the Michoacán and Zacatecas borders continues to be unstable. Exercise caution in rural areas and when using secondary highways. U.S. government personnel are authorized to use Federal toll road 15D for travel to Mexico City; however, they may not stop in the town of La Barca for any reason. U.S. government personnel are prohibited from personal travel to areas of Jalisco that border Zacatecas, and are prohibited from intercity travel at night.
Mexico City (also known as the Federal District): No advisory is in effect. See also the discussion in the section on Estado de Mexico for areas within the greater Mexico City metropolitan area.
Michoacán: Morelia is a major city/travel destination in Michoacán – Defer non-essential travel to the state of Michoacán except the cities of Morelia and Lázaro Cardenas and the area north of federal toll road 15D, where you should exercise caution. U.S. government employees are prohibited from traveling by land in Michoacán except on federal toll road 15D during daylight hours. Flying into Morelia and Lázaro Cardenas is the recommended method of travel. Attacks on Mexican government officials, law enforcement and military personnel, and other incidents of organized crime-related violence, have occurred throughout Michoacán. Armed members of some self-defense groups maintain roadblocks and, although not considered hostile to foreigners or tourists, are suspicious of outsiders and should be considered volatile and unpredictable. Some self-defense groups in Michoacán are reputed to be linked to organized crime.
Morelos: Cuernavaca is a major city/travel destination in Morelos – Exercise caution in the state of Morelos due to the unpredictable nature of organized crime violence. You should also defer non-essential travel on any roads between Huitzilac in the northwest corner of the state and Santa Marta in the state of Mexico, including the Lagunas de Zempoala National Park and surrounding areas. Numerous incidents of organized crime-related violence have also occurred in the city of Cuernavaca.
Nayarit: The Riviera Nayarit coast, including the cities of Tepic, Xalisco, and San Blas, is a major travel destination in Nayarit: Defer non-essential travel to areas of the state of Nayarit that border the states of Sinaloa or Durango, as well as all rural areas and secondary highways.
Nuevo Leon: Monterrey is a major city/travel destination in Nuevo Leon – Exercise caution in the state of Nuevo Leon. Although the level of organized crime-related violence and general insecurity in Monterrey has decreased dramatically within the last two years, sporadic incidents of violence have occurred. Security services in and around Monterrey are robust and have proven responsive and effective in combating violent crimes; however, instances of violence remain a concern in the more remote regions of the state. U.S. government personnel and their dependents may travel outside the city of Monterrey only during daylight hours on toll roads, and must return to the city of San Pedro Garza Garcia municipal boundaries to abide by a curfew of 1 a.m. and 6 a.m., except for travel to the airport after 5 a.m.
Oaxaca: Oaxaca, Huatulco and Puerto Escondido are major cities/travel destinations in Oaxaca – No advisory is in effect.
Puebla: No advisory is in effect.
Queretaro: No advisory is in effect.
Quintana Roo: Cancun, Cozumel, Playa del Carmen, Riviera Maya and Tulum are major cities/travel destinations in Quintana Roo – No advisory is in effect.
San Luis Potosi: Exercise caution in the state of San Luis Potosi. U.S. government personnel may travel outside the City of San Luis Potosi only during daylight hours on toll roads, and must return to the city of San Luis Potosi to abide by a curfew of 1 a.m. to 6 a.m.
Sinaloa: Mazatlan is a major city/travel destination in Sinaloa – Defer non-essential travel to the state of Sinaloa except the city of Mazatlan, where you should exercise caution, particularly late at night and in the early morning. One of Mexico’s most powerful criminal organizations is based in the state of Sinaloa, and violent crime rates remain high in many parts of the state. Travel off the toll roads in remote areas of Sinaloa is especially dangerous and should be avoided. We recommend that any travel in Mazatlan be limited to Zona Dorada and the historic town center, as well as direct routes to/from these locations and the airport.
Sonora: Nogales, Puerto Peñasco, Hermosillo, and San Carlos are major cities/travel destinations in Sonora – Sonora is a key region in the international drug and human trafficking trades and can be extremely dangerous for travelers. Travelers throughout Sonora are encouraged to limit travel to main roads during daylight hours. The region west of Nogales, east of Sonoyta, and from Caborca north, including the towns of Saric, Tubutama, and Altar, and the eastern edge of Sonora bordering Chihuahua, are known centers of illegal activity, and non-essential travel between these cities should be avoided. Travelers should also defer non-essential travel to the eastern edge of the state of Sonora, which borders the state of Chihuahua (all points along that border east of the northern city of Agua Prieta and the southern town of Alamos), and defer non-essential travel within the city of Ciudad Obregon and south of the city of Navojoa. You should exercise caution while transiting Vicam in southern Sonora due to roadblocks that can be instituted ad hoc by local indigenous and environmental groups. U.S. citizens visiting Puerto Peñasco should use the Lukeville, Arizona/Sonoyta, Sonora border crossing, and limit driving to daylight hours.
Tabasco: Villahermosa is a major city/travel destination in Tabasco- No advisory is in effect.
Tamaulipas: Matamoros, Nuevo Laredo, Reynosa, and Tampico are major cities/travel destinations in Tamaulipas – Defer non-essential travel to the state of Tamaulipas. All U.S. government employees are prohibited from personal travel to all but the central zones of Matamoros and Nuevo Laredo and on Tamaulipas highways outside of Matamoros, Reynosa, and Nuevo Laredo due to the risks posed by armed robbery and carjacking, particularly along the northern border. While no highway routes through Tamaulipas are considered safe, the highways between Matamoros-Ciudad Victoria, Reynosa-Ciudad Victoria, Ciudad Victoria-Tampico, Monterrey-Nuevo Laredo, and Monterrey-Reynosa, are more prone to criminal activity. Public and private passenger buses traveling through Tamaulipas are sometimes targeted by organized criminal groups. These groups sometimes take all passengers hostage and demand ransom payments. In Tamaulipas, U.S. government employees are subject to movement restrictions and a curfew between midnight and 6 a.m. Matamoros, Reynosa, Nuevo Laredo, and Ciudad Victoria have experienced numerous gun battles and attacks with explosive devices in the past year. Violent conflicts between rival criminal elements and/or the Mexican military can occur in all parts of the region and at all times of the day. The number of reported kidnappings for Tamaulipas is among the highest in Mexico, and the number of U.S. citizens reported to the consulates in Matamoros and Nuevo Laredo as being kidnapped, abducted, or disappearing involuntarily in 2014 has also increased.
Tlaxcala: No advisory is in effect.
Veracruz: Exercise caution when traveling in the state of Veracruz. The state of Veracruz continues to experience violence among rival criminal organizations.
Yucatan: Merida and Chichen Itza are major cities/travel destinations in Yucatan – No advisory is in effect.
Zacatecas: Exercise caution in the state of Zacatecas. Robberies, carjackings, and organized criminal activity remain a concern. U.S. government personnel may travel outside the city of Zacatecas only during daylight hours on toll roads, and must return to the city of Zacatecas to abide by a curfew of 1 a.m. to 6 a.m.
For more detailed information on staying safe in Mexico, please see the State Department’s Country Specific Information for Mexico.
For the latest security information, U.S. citizens traveling abroad should regularly monitor the State Department’s internet web site, where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found. Follow us on Twitter and the Bureau of Consular Affairs page on Facebook as well. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada or, for callers outside the United States and Canada, a regular toll line at 001-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). U.S. citizens traveling or residing overseas are encouraged to enroll with the State Department’s Smart Traveler Enrollment Program. For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or U.S. Consulate with responsibility for that person’s location in Mexico. For information on the ten U.S. consular districts in Mexico, complete with links to Embassy and Consulate websites, please consult the Mexico U.S. Consular District map. The numbers provided below for the Embassy and Consulates are available around the clock. The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000. U.S. citizens may also contact the Embassy by e-mail.
Consulates (with consular districts):
Ciudad Juarez (Chihuahua): Paseo de la Victoria 3650, telephone. (011)(52)(656) 227-3000.
Guadalajara (Nayarit, Jalisco, Aguas Calientes, and Colima): Progreso 175, telephone (011)(52)(333) 268-2100.
Hermosillo (Sinaloa and the southern part of the state of Sonora): Avenida Monterrey 141, telephone (011)(52)(662) 289-3500.
Matamoros (the southern part of Tamaulipas with the exception of the city of Tampico): Avenida Primera 2002, telephone (011)(52)(868) 812-4402.
Merida (Campeche, Yucatan, and Quintana Roo): Calle 60 no. 338-K x 29 y 31, Col. Alcala Martin, Merida, Yucatan, Mexico 97050, telephone (011)(52)(999) 942-5700 or 202-250-3711 (U.S. number).
Monterrey (Nuevo Leon, Durango, Zacatecas, San Luis Potosi, and the southern part of Coahuila): Prolongacion Ave. Alfonso Reyes No. 150, Col. Valle Poniente, Santa Catarina, Nuevo Leon, 66196, telephone (011)(52)(818) 047-3100.
Nogales (the northern part of Sonora): Calle San Jose, Nogales, Sonora, telephone (011)(52)(631) 311-8150.
Nuevo Laredo (the northern part of Coahuila and the northwestern part of Tamaulipas): Calle Allende 3330, Col. Jardin, telephone (011)(52)(867) 714-0512.
Tijuana (Baja California Norte and Baja California Sur): Paseo de Las Culturas s/n Mesa de Otay, telephone (011) (52) (664) 977-2000.
All other Mexican states, the Federal District of Mexico City, and the city of Tampico, Tamaulipas, are part of the Embassy’s consular district.
Acapulco: Hotel Emporio, Costera Miguel Aleman 121 – Suite 14, telephone (011)(52)(744) 481-0100 or (011)(52)(744) 484-0300.
Cancún: Blvd. Kukulcan Km 13 ZH Torre La Europea, Despacho 301 Cancun, Quintana Roo, Mexico C.P. 77500, telephone (011)(52)(998) 883-0272.
Los Cabos: Las Tiendas de Palmilla Local B221, Carretera Transpeninsular Km. 27.5, San José del Cabo, BCS, Mexico 23406 telephone, (624) 143-3566 Fax: (624) 143-6750.
Mazatlán: Playa Gaviotas #202, Zona Dorada, telephone (011)(52)(669) 916-5889.
Oaxaca: Macedonio Alcalá no. 407, interior 20, telephone (011)(52)(951) 514-3054, (011) (52)(951) 516-2853.
Piedras Negras: Abasolo #211, Zona Centro, Piedras Negras, Coah., telephone, (011)(52)(878) 782-5586.
Playa del Carmen: “The Palapa,” Calle 1 Sur, between Avenida 15 and Avenida 20, telephone (011)(52)(984) 873-0303 or 202-370-6708(a U.S. number).
Puerto Vallarta: Paradise Plaza, Paseo de los Cocoteros #1, Local #4, Interior #17, Nuevo Vallarta, Nayarit, telephone (011)(52)(322) 222-0069.
San Miguel de Allende: Centro Comercial La Luciernaga, Libramiento Manuel Zavala (Pepe KBZON), telephone (011)(52)(415) 152-2357.
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