Commentary
I just hung up the phone with India.
I received a phone call regarding a bill I received for emergency room services in February at St. James Hospital in Chicago Heights. When I returned the call, I was greeted by a kind person with a slight accent. I couldn't quite place the accent, but didn't think it would be much of a barrier.
Was I ever wrong.
I read my account number to the person answering the phone. She asked me for my name . . .
