Recall Summary
Name of product: DBINLINE Rear Shock
Hazard: The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike’s suspension and pose a fall hazard to a rider.
Consumer Contact: Cane Creek Cycling Components at (844) 490-3663 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.canecreek.com and click on “Safety and Recall” for recall information.
Recall Details
In conjunction with Canada
Units: About 5,000 in the US and 500 in Canada
Description: This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(–) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words “INLINE” marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 – AA07304 and SA00077 – SA03926.
The shocks were sold separately and were sold with the following mountain bikes:
2015 Alutech – Tofane
2015 Banshee – Phantom and Spitfire
2015 Bianchi – Methanol 29
2015 Canyon – Spectral 140 – 27.5 and 29; and Strive CF
2015 Ghost – AMR Riot 130
2015 Guerilla – Gravity Megatrail
2015 Ibis – Ripley 29
2015 Intense – Tracer, Carbine 29 and Spyder 29 Comp
2015 Knolly – Warden
2015 Nicolai – Helius
2015 Norco – Sight Carbon 7.1
2015 Nukeproof – Mega TR
2015 Orange – Five and Five 29
2015 Specialized – Enduro 650B and 29
Incidents/Injuries: Cane Creek has received four complaints from customers, one of which involved a report of injury with bruises in the midsection.
Remedy: Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Sold at: Distributors and retailers globally from May 2014 through September 2014 for about $495 each or included in the price of the bike.
Manufacturer: Cane Creek Cycling Components, Inc.; Fletcher, N.C.
Manufactured in: United States
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to help ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.
Source: cpsc.gov
